Crisis Services
Emergency Services: (913) 268-0156 (After Hours)
Mission Office: (913) 831-2550 (Daytime)
Olathe Office: (913) 715-7700 (Daytime)
Johnson County Mental Health Center maintains professional clinical staff on duty 24-hours-a-day to provide mental health emergency services. The Mental Health Center’s crisis / emergency services are primarily provided by the following service components:
• Outpatient Intake Crisis Services - Crisis services can be accessed during regular business hours at the Mission and Olathe offices. Each Crisis Unit is the initial point of contact for all mental health inquires and emergencies. Crisis Staff routinely provide consultation and guidance to law enforcement personnel, hospital staff, court personnel and various community agencies in an effort to ensure appropriate delivery of emergency mental health services. Outpatient Crisis Units are responsible for coordinating daytime hospital screening requests and each operates a walk-in crisis clinic.
• After-hours Call Center – Is the primary point of contact for all mental health emergencies occurring during evening, nighttime, weekend and holiday hours. Qualified Mental Health Professionals (QMHP) working onsite provide telephone response to emergencies and provide consultation and guidance to Hospital Emergency Departments, Law Enforcement Officers and various other community agencies in addressing mental health emergencies. If an in-person response is necessary, Call Center staff will dispatch the Mobile Crisis Response Team.
• Mobile Crisis Response Team (MCRT) - MCRT provides mobile mental health crisis services 24 hours a day, 365 days a year. Specially trained to resolve emergency situation, the team responds to crisis calls in the community, providing brief and intensive services, reducing the need for hospitalization.
• Crisis Recovery Center (CRC) - A licensed ten bed, crisis residential facility with full-time staff, who provides support and supervision in a safe environment as an alternative to hospitalization.